So it's great to have an expert to rely on when the computer decides to stump me.
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I am going to have you download and install the regular version of Skype back onto your computer.
When you make skype calls, do you have any other applications open?So, after you have uninstalled Skype and deleted (or renamed) Skype settings folder, download latest Skype version from HERE and install it. Alternative would be to try with System Restore to restore system settings to an earlier point in time: 1. In skypego to tools / options / audio settings tab next to both the microphone and the speakers is a drop down box that shows which it is using. ie if you used to have a headset it may be trying to play back through the headset rather than your speakers I cannot hear anyne whern they Skype audio or video call me. I have confirmed that my webcam microphone is working properly for I can record and playback my recording and it works perferdctly. First - I do not know how to execute a "screenshot".. There is a "Sound, Video, and Game Controllers" icon, and under it there are 2 listings: Realtek High Definition Audio (my speakers)Webcam Pro 9000 Right click on Realtek High definition audio and click properties. I have been unable to figure out how to access the Windows Live Messenger's Audio/Video Setup Wizard to determine what speakers are selected. Please go to this page, and download and install the Realtek Audio Driver update.Click is usually few days old, select Choose a different restore point and press Next 4. I have confirmed with those I contact via Skype that their microphone works perfectly, for I am the only one who cannot hear them on a Skype call. Or copy and paste this into your browser: Category?Once you install the new version of Skype, please reboot your computer and try a skype call again.Also, once you have rebooted, please re-open HP Update and search for updates.For example, Windows Media Player, Itunes, Internet Explorer?